How to set up your application and approve families

When a family uses a shared link and your group needs approval, they fill in your group's application and wait until someone approves them.

Set up your application (Owners and Admins)

1. Open the group's Settings tab and tap Edit on Application to join.
2. Tap + Add a question for each thing you want to ask (up to 15). For each one, type the question and pick a type:
   • Short answer or Paragraph for typed answers.
   • Multiple choice (pick one) or Checkboxes (pick any): type the options, one per line.
   • Yes or no.
3. Tick Required if families must answer it. Use the arrows to change the order, or Remove.
4. Add an optional Ask them to agree to line, like "I've read the group guidelines". Your group guidelines show just above it on the join page.
5. Choose Who approves families?: Admins, or Admins and Leaders.
6. Choose what happens to Families with a personal invite (one you send to their email): Join right away (they still answer the questions) or Wait for approval, like everyone else.
7. Tap Save at the bottom of the card.

Changing the questions later doesn't change answers families already gave.

Approve or decline

1. We email everyone who approves families when one applies (and send a phone notification, if you've turned those on). Your Home page and the group's Feed both show how many families are waiting, with Review →, and the Families tab shows a number.
2. Open Families. They're listed under Applications waiting, with the parents' names, area, students' first names and ages (unless the family hides them), and their answers.
3. Tap Approve to let them in, or Decline.

A line at the top confirms what you did. Approved families get an email saying they're in, and can open the group straight away. Declined families get a short, kind email with no details. Until then they see Waiting for approval on their Home page and can't see anything inside the group except its name and description.

Only the people who approve families, and the family itself, can see a family's answers. After a family joins, open Application under their name on the Families tab to see them again.

Skip approval

• Send a personal invite to the family's email. Those skip approval unless you've set personal invites to wait. See How to invite families.
• Or change How do families join? in Settings.

Remove a family

Admins can take a family out of the group, for example when they've moved away.

1. Open Families and find the family.
2. Tap Remove from group…, then Remove with the family's name.

They lose access right away. Their posts, messages and files stay. Anyone who was an Admin or Leader goes back to Member, so rejoining later with a new invite never brings back those rights. The Owner's family can't be removed.